Do You Miss Out On Work / Life Balance
The National Work-Life Week 2017 took place on 2-6th. October 2017. Did you know about it and are you making the most of your work / life balance? This week was an opportunity for both employers and...
Three approaches to customer service
Being customer-centric means looking after the people who buy from you – a simple, desirable goal. But in an ever more complex world of software and social media, true customer-centricity that goes beyond...
Why do Companies Need a Good Business Strategy?
Michael Porter (The E-Myth) describes the journey most entrepreneurs go through as they charter the course of their business. He describes the process as the owner becoming focussed on the operational...
Simple Stories That Help Us To Be More Successful
I wonder sometimes if suppliers, shops or service agencies actually want my business. How many times have you bought something and the experience is one of complete indifference? Over the years it...
Focus On Change
If you want to affect positive change in your business you need to focus on change in the beginning. The only constant in the universe is change. Change is the one thing you can absolutely rely on and...
Running Your Business: It’s About Doing What You Want
The title of this article should not be frivolous, but a statement of fact for all those business owners who have got their business to the right place where they are truly running their business...
Does your business make best use of its IT?
For many businesses, IT systems are either an unknown entity, something else to “go wrong” or even worse – something that gets in the way of doing the day job. IT systems are all around us – internal...