For many businesses, IT systems are either an unknown entity, something else to “go wrong” or even worse – something that gets in the way of doing the day job. IT systems are all around us – internal...

Today’s story discusses the importance of planning and strategy. We all have good ideas, but clear thought and considered implementation of these ideas is critical to success. I have known a number of...

Today’s story has been used a number of times over the years to show how a simple change in a message can make a significant improvement in gaining results. It is still a very strong analogy to all...

Success in business can be a double edged sword. Of course the extra business is great news and is reward for hard work. The following story does not have a happy ending. Although the business owner won...

Following on from last month’s Newsletter I would like to share another anecdote that illustrates how we as individuals (and in particular business owners) can be lazy in our thinking and believe what we...