It was very clear that the business owner wished to make more profit so that he could employ somebody to do some of his work.

The owners wanted to reduce the businesses reliance on them and to increase the profitability and cash position of the business

To reverse the decline in sales and return the company to profit. At the same time reduce the number of hours worked

On a personal basis, he wished to terminate his career and work full time in his own business.

The owner wanted systems in place to preserve the current situation and move to the next level.

To have a clear roadmap for continued profitability.

The owner was an ‘employee’, working long hours and earning a decent income but not enough to meet personal and financial goals.

Experiencing cash flow challenges due to falling revenue and poor financial control skills. No marketing focus.

They were not able to achieve more than 7% net profit and wanted to have some time off from the never ending grind.

Primary driver was to gain staff motivation to move from a totally autocratic way of doing business to having an empowered team.

To improve cashflow in the business

Growing profitable business. As business has grown, the demands on business owner’s time and skills have grown too.

To reduce owners time in business and have a solid business going forward.

Business had acquired a new practice in nearby town from retiring accountant.

Retail – To have a roadmap for growth – business had doubled in previous year but there was no clear measurement of profit.